Garuda Indonesia Manila Office +1-888-839-0502
The Garuda Indonesia Manila Office in Makati City is an accessible and convenient destination for people traveling on Indonesia's national airline. Situated in the center of Manila's business district, Garuda Indonesia Office offers an array of services to assist travelers along their journey. Whether you're reserving a new flight or adjusting an existing flight, the ticketing counter can provide assistance with reservations, cancellations, and fare information. Passengers can also confirm flight schedules, ask for special assistance, and get assistance with baggage issues, such as excess baggage and lost items. Though check-in is usually done on the internet or at the airport, Manila office personnel can provide advice to ensure that everything goes smoothly. Real-time flight status is also provided, keeping passengers informed about schedules, delays, or alterations. In case of personalized assistance, the customer service staff at the Garuda Indonesia Office can respond to queries and assist regarding loyalty program-related issues, travel alerts, and visa details. Business or leisure, the Manila office makes your experience with Garuda Indonesia smooth and hassle-free. Drop by or call the office during business hours for courteous, efficient, and trustworthy airline service. The Garuda Indonesia Office is an important hub of service for tourists in the Philippines flying with Indonesia's national carrier. Situated strategically in Makati City, the office offers a complete range of passenger services, such as ticketing, flight booking, and itinerary planning. Whether you're making a one-way or multi-city reservation, the people working at the Garuda Indonesia Office provide expert guidance.
About Garuda Indonesia
Garuda Indonesia is the national airline of Indonesia and a prominent full-service carrier in Southeast Asia. Known for its excellent onboard service and connectivity, Garuda Indonesia serves both domestic and international routes, including flights from Manila to various destinations via Jakarta and other hubs.
The Garuda Indonesia Office acts as a customer support hub for travelers flying from the Philippines or managing itineraries involving Indonesia and beyond.
Garuda Indonesia Office Manila Address
Passengers residing in or around Manila can visit the Garuda Indonesia office for in-person support. Below is the official location:
Garuda Indonesia Office
Unit 202, 2/F Antel 2000 Corporate Center,
121 Valero Street, Salcedo Village,
Makati City, Metro Manila, Philippines
This convenient location in the heart of Makati City makes it easily accessible for business and leisure travelers.
Operating Hours
The Garuda Indonesia Office operates during standard business hours on weekdays:
-
Monday to Friday: 9:00 AM – 5:00 PM
-
Closed on weekends and public holidays
It is advisable to call ahead or email to confirm availability, especially during peak travel seasons or holidays.
Services Offered at Garuda Indonesia Office Manila
The Garuda Indonesia Office provides a wide range of customer services tailored to meet the needs of both individual and corporate travelers. These include:
1. Flight Bookings and Reservations
Passengers can book new tickets, request special fares, and make group travel arrangements directly through the Manila office.
2. Flight Rescheduling and Cancellations
If you need to change or cancel your booking, the office can process your request and inform you of applicable policies and fees.
3. Ticket Reconfirmation
Travelers can reconfirm flight details, especially for international journeys, to avoid last-minute complications.
4. Baggage Assistance
Information on baggage allowance, excess luggage, and special baggage (e.g., sports equipment, musical instruments) is readily available at the Manila office.
5. Special Assistance Services
Passengers requiring medical support, wheelchair access, or unaccompanied minor services can make arrangements through the Manila office.
6. Frequent Flyer Program (GarudaMiles)
Passengers enrolled in GarudaMiles can inquire about mileage points, status upgrades, and redemptions at the Manila office.
7. Visa and Travel Advisory Information
The office provides basic guidance on entry requirements for destinations served by Garuda Indonesia.
Why Visit the Garuda Indonesia Office Manila ?
While online services are available, visiting the Garuda Indonesia Office offers several advantages:
-
Personalized Support: Direct face-to-face assistance from trained airline representatives.
-
Faster Resolutions: Complex issues like refunds, documentation, or special requests can often be resolved more quickly in person.
-
Peace of Mind: For first-time travelers or those with complicated itineraries, the office offers a reliable channel for clarifying doubts and confirming details.
Popular Routes from Manila via Garuda Indonesia
While Garuda Indonesia does not currently operate direct flights from Manila to Jakarta daily, passengers can book connecting routes through regional partners. Common travel paths include:
-
Manila to Jakarta (via Singapore or Kuala Lumpur)
-
Manila to Bali (Denpasar) via Jakarta
-
Manila to other Indonesian cities through the main hub in Jakarta
The Garuda Indonesia Office can help you find the most efficient connections and ensure all travel documents are in order.
Conclusion
The Garuda Indonesia Office is a key resource for travelers in the Philippines planning trips to Indonesia or other international destinations. With a central location in Makati, helpful staff, and a wide range of services, this office ensures a smooth travel experience from start to finish.
Whether you're booking a flight, seeking assistance with baggage, or looking for expert travel advice, the Garuda Indonesia Office is here to help. For the most efficient support, contact them during business hours or visit the office in person.
What's Your Reaction?






